Digital Advertising

  • ChatGPT Just Became a Shop. Is Your Brand Actually in It?

    ChatGPT Just Became a Shop. Is Your Brand Actually in It? Shopify just put your products in front of 880 million ChatGPT users. Here’s why most of them still won’t find you. Three weeks ago, every eligible Shopify store became discoverable inside ChatGPT by default. No app, no setup, no ad budget required. Your products […]

  • Why Temu Is Trying to Become a Premium Brand — And What That Tells You About Yours

    Why Temu’s Growth Is Good News for Premium eCommerce Brands   Something interesting happened at the REED Gift Fair in Sydney back in February. An Australian representative of Temu — yes, that Temu — was doing the rounds of exhibitor stalls, pitching premium brand founders on the idea of listing their products on the platform. […]

  • The Six Silent Conversion Killers Costing Premium eCommerce Brands Their Ad Budget

    The Six Silent Conversion Killers Costing Premium eCommerce Brands Their Ad Budget

    A premium eCommerce brand. $4,000 a month in Meta ads. Conversion rate: 0.9%. They’d tried everything on the ads side. New creative. New audiences. New campaign structure. A new agency. Then another one. Each change produced modest improvement and fresh disappointment in roughly equal measure. Their Meta Marketing Pro had recommended increasing spend and enabling […]

  • Ad Click to Purchase — Where Premium eCommerce Brands Lose the Sale

    Ad Click to Purchase — Where Premium eCommerce Brands Lose the Sale

    Here’s a scenario that will either make you nod vigorously or feel slightly called out. Possibly both. Ad results are disappointing. So you change the creative. Still disappointing. Change the audience. Then the offer. Then the campaign structure. At some point someone very confidently tells you the problem is your creative hook, your targeting parameters, […]

  • Why Scaling Ad Spend Exposes Your Product Page — And What To Do About It

    Why Scaling Ad Spend Exposes Your Product Page — And What To Do About It

    There’s a pattern that plays out in premium eCommerce businesses with depressing regularity. A founder runs ads. At $50 a day, the ROAS looks decent. Profitable, even. She scales to $200 a day, confident. By the end of the first week, the cost per acquisition has blown out, the ROAS has tanked, and she’s back […]

  • Why Your ROAS Drops When Scaling Ad Spend (And How to Fix It)

    You scaled your ad spend. Your ROAS had other plans. There’s a specific kind of dread that sets in when you bump your Meta budget from $80 a day to $300 and watch your ROAS crater in real time. You do what any reasonable person would do. You blame the ads. New creative. New audiences. […]

  • The Platform Everyone’s Leaving (And Why You Shouldn’t)

    Every year about this time, statistics are published on the state of social media. Over 1,500 marketers worldwide about what they’re doing with social media. And every year, the herd moves collectively in the same direction… This year? They’re all stampeding toward Instagram and TikTok. Reddit’s had a 63% surge in usage. Everyone’s excited about […]

  • “Oh What A Year!” Reflections on 2025 in Ecommerce Marketing

    It’s Christmas week. The orders have shipped – or at least, most of them have. The mad rush is behind you. And hopefully, you’re either on a beach somewhere or at least within striking distance of a cold drink and a good book. So today’s episode is a little different. This isn’t a tactical deep-dive. […]

  • The Critical Scaling Error Premium Brands Make That Absolutely Kills Profits

    The Critical Scaling Error Premium Brands Make That Absolutely Kills Profits

    Look, I’m going to be honest with you. I’ve spent something like 25 years helping business owners scale their companies through mastering their marketing. I’ve seen brands go from kitchen table operations to seven-figure powerhouses. I’ve also seen brilliant products and passionate founders crash and burn. And after all that time, I can tell you […]